Troubleshooting Guide: Resolving Issues with Photo App in Windows 10 and 11

Resolving Issues with Photo App in Windows 10 and 11

Introduction 

Welcome to the comprehensive guide on fixing the issues with the Photo app in Windows 10 and 11! The Photo app is a fantastic tool for managing and editing your cherished photos, but it can sometimes encounter glitches and problems that hinder your experience. In this blog, we will provide step-by-step solutions to address common issues users face with the Photo app in Windows 10 and 11.

We’ve got you covered whether you’re dealing with the app not opening, crashing, or encountering difficulties importing, organizing, or editing your photos. We aim to help you navigate these obstacles and get your Photo app up and running smoothly again.

1. Update the App:

First, ensure that your Photo app is up to date. Windows updates often include bug fixes and improvements that can address known issues. To update the app, follow these steps:

  • For Windows 10: Open the Microsoft Store, click on the three-dot menu in the top-right corner, and select “Downloads and updates.” Click “Get updates” to update all installed apps, including the Photo app.
  • For Windows 11: Go to the Microsoft Store, click on your profile picture in the top-right corner, and choose “Downloads and updates.” Click on “Get updates” to update your installed apps. 

2. Reset the App:

If the Photo app is still not working correctly after updating, you can try resetting it. This action will clear the app’s cache and restore it to its default settings. Here’s how:

  • Open the Windows Settings app by pressing “Win + I” on your keyboard.
  • Click on “Apps” and select “Apps & Features.”
  • Search for the Photo app and click on it.
  • Click on the “Advanced options” link.
  • Scroll down and click on “Reset.”
  • Confirm the reset action and wait for the process to complete.

Also Read: Here Is How You Can Fix 403 Forbidden Error On Windows 10: Full Guide

3. Reinstall the App:

If resetting the app doesn’t resolve the issue, you can uninstall and reinstall it to ensure a fresh installation. Here’s how:

  • Open the Windows Settings app.
  • Navigate to “Apps” and select “Apps & Features.”
  • Search for the Photo app and click on it.
  • Click on the “Uninstall” button.
  • After the app is uninstalled, restart your computer.
  • To reinstall the Photo app, open the Microsoft Store and search for “Microsoft Photos.” Click on “Install” to download and install the app again.

4. Run the Windows Store App, Troubleshooter:

  1. The Windows Store App Troubleshooter is a built-in tool that automatically detects and fixes common issues with Windows apps. To run the troubleshooter:
  2. Press the Windows key + I to open the Settings app.
  3. Go to Update & Security > Troubleshoot.
  4. Click on “Additional troubleshooters.”
  5. Locate and run the “Windows Store Apps” troubleshooter.

Also Read: Top 10 Best Programming Languages To Learn In 2023

5. Check Windows Updates

To ensure that the Photos app in Windows 10 and 11 is functioning correctly, keeping your operating system up to date by regularly checking for Windows updates is crucial. Microsoft frequently releases updates that include bug fixes, performance improvements, and security patches. Here’s how you can check for Windows updates to help fix any issues with the Photo app:

  • Windows 10:
    • Click Start and select “Settings” (gear icon).
    • Go to “Update & Security.”
    • Click “Windows Update.”
    • Select “Check for updates.”
    • If updates are available, click “Download and Install.”
    • Allow the updates to install and follow any on-screen prompts or restart requests.
  • Windows 11:
    • Click Start and select “Settings” (gear icon).
    • Go to “Windows Update.”
    • Click “Check for updates.”
    • If updates are found, click “Download and install.”
    • Allow the updates to install and follow any on-screen prompts or restart requests.

Conclusion:

The Photo app is a valuable tool for managing and viewing your image collection in Windows 10 and 11. However, if you encounter any issues with the app, try these troubleshooting tips to fix them. Remember to update the app, reset or reinstall it if necessary, check file associations, and update graphics drivers. 

This blog gave you a toolkit of effective strategies to tackle any problem with the Photo app. Whether you’re a photography enthusiast, a casual user, or a professional, our guide will empower you to make the most out of the Photo app in Windows 10 and 11.

About The Author

Kumkum Pattnaik
Kumkum's unparalleled love for gadgets is what drives her to research, scrutinize and pen down tech-related content from every corner of the world. Whether it is getting her hands on the latest electronic devices or reading voraciously to find what tech mammoths are up to, she makes sure that her inventory is up-to-date.View More Posts