Highlights:
- Meta did not clarify why user accounts were mysteriously suspended last night.
- Instagram says it has now fixed this bug.
- Several Instagram users in across the world were facing login issues.
Users’ Instagram accounts were restored after a brief outage last night. The company said it fixed the issue that was causing users’ accounts to be temporarily suspended without any warning. Meta’s company has not made it clear what caused the problem. Notably, WhatsApp also had a major outage in India and around the world last week.
What happened during the Instagram outage?
Yesterday evening about 6:30 PM IST, users began to notice issues with Instagram. Users from India and other countries were affected, and they complained of a miraculous account suspension issue. Even clicking on “Disagree with decision,” Instagram did not successfully restore the account. Users have the option to override Instagram’s account suspension decision.
Many Instagram users in India and other nations were having login troubles, while others were having difficulty with “server connections.”
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However, the company later acknowledged that a bug was at fault, and Instagram did not intentionally suspend any accounts. Instagram stated in a tweet: “We’ve resolved this bug now – it was causing people in different parts of the world to have issues accessing their accounts and caused a temporary change for some in number of followers. Sorry”.
Reason behind the Instagram error?
Users’ accounts were mysteriously suspended last night, although Meta has not stated why.
WhatsApp, Meta’s instant messaging service, meanwhile, experienced a significant outage last week in India and other nations. The app and the web client were down which caused the outage for about two hours. Later, the company explained that “configuration changes on the backbone routers” were the cause of WhatsApp’s outage.
Make sure you’re using the most recent version of the app if users are still having problems with it. It can also be helpful to force the app to close or uninstall it.
