10 Ways To Fix the Couldn’t Upload Video Error on TikTok

Ways To Fix the Couldn’t Upload Video Error on TikTok

Sharing your videos on TikTok offers an incredible avenue for showcasing your creativity and engaging with a worldwide audience. Crafting the ideal TikTok gem only to encounter the infuriating “Couldn’t Upload Video” glitch can be incredibly disheartening. But fret not! You’re far from alone in this struggle. In this comprehensive guide, we’ve got your back with 10 simple solutions to get rid of that upload error and release your video to the masses.

10 Fixes for TikTok Couldn’t Upload Video Error

Having trouble uploading your TikTok masterpiece? You’re not alone! While TikTok lets you record directly within the app or upload existing videos, sometimes you might encounter an error message like “Couldn’t upload video” or “Saved to drafts.” Here are the top 10 reasons why your upload might be getting stuck.

Wi-Fi Woes? Check Your Connection First!

This might seem obvious, but it’s a crucial first step. Before diving deeper, run a quick internet speed test. A weak or unstable connection can be the culprit behind that pesky “Couldn’t upload video” error, leaving your video stuck in drafts. So, let’s make sure your Wi-Fi is up before moving on!

Is Your Video Compatible with TikTok?

Not all videos are created equal, and TikTok has some specific requirements for what it can upload. Your video format, file size, and length come into play here. You might get that upload error message if your video doesn’t meet these specs.

  • Format: MP4 and MOV (H.264) are your best bets.
  • Resolution: Aim for 1080 x 1920 pixels for the app version (higher on the web version).
  • Length: Keep it short and sweet! The app (Android and iOS) can take up to 10 minutes, and the web version can take a whopping 30 minutes.
  • File Size: Here’s where things differ slightly. The app allows videos up to 72MB on Android and a more generous 287.6MB on iOS. Uploading from the web lets you go bigger, with a maximum file size of 2GB.

Ensure your video checks all these boxes before hitting upload, and you should be ready! Now that you have uploaded your video, you must certainly learn how to get more views on these videos. Read this to understand How To Get More Views On TikTok In 2024? Tried And Tested methods.

Maybe It’s Not You? Checking TikTok’s Servers

Remember how we mentioned internet connection earlier? There’s another possibility outside your control: TikTok’s servers themselves might be acting up. If they’re overloaded or experiencing issues, uploads can grind to a halt.

Here’s how you can check:

  • Head over to a website like Downdetector.
  • Type in “TikTok” and hit search.
  • This will show you the current server status.

If everything looks good on TikTok’s end, keep troubleshooting with the next methods. But if there’s a server storm brewing, you might have to wait it out or contact TikTok for assistance.

Feeling the Cache Clutter? Clear it Out!

Like many apps, TikTok collects temporary data called a cache to help things run smoothly. But sometimes, this cache can get overloaded and lead to performance issues, like upload errors.

Here’s how to give your TikTok app a clean slate:

For iPhone Users:

  • Open TikTok and tap your Profile in the bottom right corner.
  • Click on the three-line icon in the top right corner.
  • Select Settings and Privacy.
  • Tap on Clear Cache.

For Android Users:

  • Open your phone’s Settings app.
  • Choose Apps.
  • Find and tap TikTok.
  • Select Storage & cache.
  • Tap Clear cache. 

By clearing the cache, you’ll free up space and hopefully eliminate upload errors.

Restart The Tiktok App Or Refresh The Webpage

When facing the frustration of a failed TikTok upload, sometimes a simple restart is all it takes to get things back on track. Here is how you can perform a restart on different devices from which you upload Tiktok videos:

For Android:

  • Long-press on the TikTok app icon.
  • Tap the info icon from the resulting menu.
  • Then, tap the Force stop option at the bottom.

For iPhone:

  • To open the app switcher, swipe up from the bottom of the screen (or press the Home Screen button twice).
  • Then, swipe upwards on the TikTok card to close the app.

For Web Browser:

  • Click the refresh icon on the web browser.
  • Restarting the app or refreshing the webpage can clear any temporary glitches preventing TikTok from processing your upload.

Hold On, Is Your Account in Good Standing?

Before diving deeper, it’s worth checking your account status. A temporary account ban can sometimes trigger that “Couldn’t upload video” error message.

Here’s how to see if your account is on thin ice:

  • Open the TikTok app and look for any notification about a ban.
  • If you don’t see anything upfront, head to your Inbox tab.
  • Tap on Activities and scan for any messages related to a ban.

Don’t panic if you find a temporary ban – these usually only last 24-48 hours. However, there’s also the possibility of a “shadowban,” where your content is restricted without a clear notification. These can linger for a few days to two weeks.

If you believe a ban is a mistake, you can fight back! Look for an Appeal button and follow the instructions to submit a request to get your account back in action.

Outdated App? Time for an Update!

An outdated TikTok app might be the culprit behind your upload issues. Here’s a quick fix:

  • Go to the Play Store (Android) or App Store (iPhone).
  • Search for “TikTok”.
  • If you see an Update button, tap it to download the latest version.
  • If you see Open instead, then you’re already rocking the most recent version – good news!

By keeping your app updated, you’ll benefit from bug fixes and any new features that might help with uploads. Also, there could be several other reasons why your TikTok is not working. Read this detailed blog, TikTok Not Working on iPhone and Android? 9 Solutions To Fix This, to understand and resolve underlying issues.

Feeling Secure with a VPN? Maybe a Little Too Secure..

VPNs are great for online privacy and accessing geo-restricted content. But, sometimes, that extra security layer can interfere with TikTok uploads. Here’s why:

  • VPNs can slow down your internet connection, which might not be ideal for uploading large video files.
  • How a VPN reroutes your traffic can sometimes create conflicts with TikTok’s servers.

If you’re using a VPN, try temporarily disabling it and see if that solves your upload problem. If it does, you can always re-enable the VPN after your video is uploaded.

Disabling Extensions (For Computer Users)

This fix applies to uploads made via a computer’s web browser. Some browser extensions designed to enhance TikTok might actually be causing conflicts and upload errors. 

Here’s how to silence the extension suspects:

  • Open your web browser.
  • In the address bar, type:

chrome://extensions (for Chrome)

edge://extensions (for Microsoft Edge)

  • Press Enter.
  • Look for any extensions specifically related to TikTok.
  • Disable the toggles next to them.
  • Restart your browser.
  • Try uploading your video again.

By temporarily disabling these extensions, you can see if they were the root of the problem. If your video uploads successfully after this step, you can then decide whether to keep the extensions disabled or find alternatives.

Reinstalling the App

If you’ve exhausted all the other solutions, it’s time for the big guns – reinstalling the app. This can often clear up bugs and glitches that might be causing your upload problems.

Remember, this is a last resort, as you’ll need to log back in afterwards. But if nothing else works, it’s worth a shot!

Wrapping Up

While the TikTok upload process may encounter occasional bumps, it’s a rewarding endeavor nonetheless. We explored some common reasons why uploads might fail and provided a toolbox of solutions to get your video rolling. From internet woes to video format mishaps, hopefully, these fixes will banish that “Couldn’t upload video” error message for good.

Are you still stuck? Don’t give up! The TikTok team is there to help. Just reach out to them and describe your issue – they might have the magic touch to get your video uploaded and shared with the world.

About The Author

Monika Ahuja
Monika’s inclination towards technology helps her distill the technical information and produce technical content with ease and clarity. She has several years of experience as a technical writer and specialises in producing content on SaaS, mobile technology and digital marketing. Her strong research skills help her in creating approachable and understandable technology content across all skill levelsView More Posts